About the job

Here at Shopee, we are dedicated to maintaining a secure and trusted platform to protect our business and our users’ interests. As a Fraud Analyst, you will oversee the day-to-day fraud management and develop new techniques to detect and prevent the potential abuse of our platform. This includes defining performance metrics, analysing trends, identifying new fraud behaviour and modus operandi, scaling operational workflows, and designing new tools or processes to detect and prevent dishonest practices on our platform. Monitor and assess the platform risk to prevent fraudulent behaviourDefine key performance metrics and build detailed reporting models/ dashboardCollaborate with cross-functional teams to analyse and provide insights/ recommend solutions across multiple marketsEvaluate and identify key process/ system improvements based on data insights to propose and drive new initiativesSupport fraud team with new initiatives/ ad hoc projects on fraud defensesPrepare reports and presentation decks for regular management reportingProactively identify potential system or process gaps to reduce fraud incidents and react to fraud attacks quickly with effective solutions
Requirements:Keen interest in fraud detection and prevention processes in the e-commerce industryStrong investigative intuition and curiosity to understand the “whys” and “hows” of the ways things workExperience in project management including process optimisationExperience in collecting and analysing data sets to formulate insights and solutions to achieve team objectivesAbility to draw actionable insights from datasets; knowledge of SQL, Python or equivalent is a plusAbility to pay attention to details and manage tasks effectivelyAbility to thrive in a dynamic and collaborative environment to drive business goals and make an impactAbility to communicate and collaborate with cross-functional teams and stakeholdersPassionate about developing and implementing new strategies to drive improvements